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Welcome to FDNYHOCKEYTEES your premier one stop shop for Official FDNY Hockey Team and Fire Service related merchandise

Our Policy - Unqualified Customer Satisfaction

No customer information is ever shared with third parties.

Resale of our merchandise is prohibited.

All products are shipped USPS Priority Mail unless otherwise specified.

All orders are shipped within 7-10 days from date we receive the order from CCNOW that the credit card has been verified. If an item is on back order, it will be noted or the order will be canceled. You will be notified via e-mail.

On-line payment can be made by credit card. We accept Visa, MasterCard, American Express, and Discover/Novus cards.

SECURE ON-LINE SHOPPING CART


CCNow greatly reduces your risk of credit card fraud by using high-quality on-line payment security measures.

Customer Privacy Statement

CCNow asks customers to supply various personal data when placing an order, such as name and address, credit-card information, and E-mail address.  We use this data only for the purpose of filling an order, or communicating with the customer or supplier about the status of an order.

We treat this customer information as private and confidential, and we will not disclose this information to other individuals or organizations unless required by law. We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services.

CCNow is committed to safeguarding the privacy of our customers' personal data

RETURN POLICY

Our return policy is simple. Within 7 days of receipt of your order, you may return:

  • any products in its original condition.

We cannot process exchanges. If you have found another item in our catalog that you would prefer over one you have already received, we ask that you place a separate order for the new item and that you return the unwanted item. Once we have received and processed the returned item, we will notify you via email of your refund. Please note that we can refund shipping costs only if the return is a result of our error.

  • Shipping and handling charges are non-refundable

Please write the reason for your return. Enclose the slip in the carton, wrap the package securely, and send it to the address listed below. If you do not have your packing slip, please e-mail us.

14 Washington Place, 9B
New York, NY 10003-6664

For your protection, please use UPS/Fedex or Insured Parcel Post for shipment.

POLICY - RESTRICTIONS

If your credit card company does not permit electronic authorizations, then we will not be able to process your order on that card. Your order will be canceled and you will be notified by e-mail. We would suggest you try a different card which does not have that restriction.

We have the right to refuse or cancel any orders.

PRODUCT PRICES, SHIPPING & HANDLING COSTS, AND TERMS AND CONDITIONS OF SALE, ARE SUBJECT TO CHANGE WITHOUT ADVANCE NOTICE.

Design and artwork cannot be used without written permission of Stephen Doyle. All rights reserved. Filed with the Library of Congress, Copyright Office.

If you have any questions, comments or wish to drop us a line, don't hesitate. Just send us an e-mail, we'll be happy to help you.



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